Coffee Technician

SUMMARY:
Job Title Coffee Technician Salary: R 15 000 Location: Johannesburg

POSITION INFO:

General:

• Required to do tool checks & where applicable (Responsible for lost tools)
• Perform any other tasks as instructed by National Coffee Manager
• Operational assistance and guidance to Customer on equipment
• Groomed well and vehicle kept clean and neat to meet professional image for the business.
• Promote company ethics and values at all times.
• Announcing him to management of establishment with explanation for
• purpose of visit
• Work Standby as required from time to time
• Stick to route planned as per Brew Coffee SLA

Technical & On Site Duties:

• Repair Faulty Equipment
• Fault Finding Intermediate to Advanced mechanical, electrical, hydraulic & software related
• Testing all equipment to ensure it is mechanically, aesthetically and functionally acceptable
• Calibrating and or programming of equipment to ensure the right quality of coffee products is produced
• Install Beverage Equipment & Test with Product before leaving Customer
• Upliftment of Equipment
• Clearly communicate Fault on Equipment & Corrective action taken to
  Manager on site
• Inform field service coordinator OR technical support manager of updates or returns
• Escalate any problems i.e. wrong address, site not ready, no product etc. to T.S.M. immediately
• Phone for assistance from Internal Specialists when struggling to Repair equipment within reasonable & acceptable time
• First time repair of equipment
• Preventative checks & repair on equipment