SUMMARY:
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POSITION INFO:
Are you an energetic and proactive professional with a passion for delivering results? Join this esteemed legal practice as a Collections Officer and play a key role in ensuring their financial success while upholding their reputation for excellence. This is your opportunity to contribute to a collaborative and forward-thinking team, with room to grow and develop your career in a supportive environment.
Please kindly apply here, or if you experience issues, please email your CV to
Key Responsibilities
As a Collections Specialist, you will:
- Manage the firm's collections process, ensuring the timely recovery of outstanding payments.
- Maintain accurate and detailed records of all collection activities and client interactions.
- Communicate effectively and professionally with clients, both verbally and in writing.
- Negotiate payment arrangements and resolve disputes while preserving the firm's reputation.
- Collaborate with finance and legal teams to ensure compliance with collection laws and internal policies.
- Analyze collections performance and provide actionable recommendations for improvement.
- Identify inefficiencies in processes and contribute to streamlining operations.
Requirements
- Education: A relevant qualification in Finance (advantageous).
- Experience: 4+ years in collections, credit control, or a related role.
Skills:
- Exceptional verbal and written communication abilities.
- Strong negotiation and problem-solving skills.
- Proficiency in Microsoft Office Suite and collections/CRM software.
- Excellent organizational skills with attention to detail.
Attributes:
- Energetic and proactive, with a positive attitude.
- Demonstrated leadership potential and a desire to grow within the firm.
- Resilient under pressure, with the ability to meet deadlines.
- Professional demeanor and discretion when handling sensitive matters.
