Community Manager

SUMMARY:
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POSITION INFO:

About Us:
As a global leader in flexible workspace solutions and commercial property, we are at the forefront of the shift to hybrid work environments. Operating in over 120 countries, we provide versatile workspace solutions to meet diverse needs. Innovation, drive, and passion fuel our continuous growth and adaptation, making us an ideal environment for those eager to challenge themselves and achieve excellence.

Role Overview:
We are looking for a proactive and dynamic Community Manager to oversee center operations and drive sales performance in Rustenburg. The successful candidate will lead a team to deliver exceptional customer experiences, ensuring the center meets its sales targets and operational goals.

Key Responsibilities:

• Customer Service: Leverage your background in customer-centric roles (such as Retail, Hospitality, or the creative arts) to manage a diverse group of people and ensure top-notch service. We provide comprehensive training and support to help you succeed.

• Leadership: Manage a team of 1-5 people (depending on the center size), inspiring and motivating them to deliver world-class customer service daily.

• Sales and Operations: Oversee both sales and operational aspects of the center. This includes handling new enquiries, conducting tours, closing deals to drive commercial success, and ensuring smooth daily operations.

• Technology: Utilize various systems and tech in our centers. Proficiency in basic IT packages like MS Office is required, with additional training provided for our specific systems.

• Problem Solving: Adapt to the dynamic nature of the role by addressing and resolving challenges efficiently, ensuring smooth operations each day.

What We Offer:

• A modern office environment with excellent facilities
• Comprehensive induction and ongoing training to support career growth
• Varied and challenging daily tasks
• The opportunity to manage a center as your own
• A vibrant work environment with a dedicated team
• Opportunities for international career development within our global network
• A diverse and inclusive workplace
• Standard business hours (Monday to Friday) with a focus on work/life balance

Join Us:
If you are driven, eager to learn, and committed to achieving your career goals, we invite you to apply. We value strong customer focus and welcome applications from candidates across various sectors and backgrounds.

We are an equal opportunity employer and embrace diversity, committed to creating an inclusive environment for all employees.