Community Manager

SUMMARY:
Remote work from home position. Digital marketing company is looking for two levels of Community Managers to manage and grow multiple social media accounts, including both client and faceless company profiles for clients. Job will include posting, engaging, and responding on social media. Strong English language skills and the ability to adapt to different tones are essential for this role.

POSITION INFO:

• Manage and engage with faceless social media accounts on LinkedIn
• Comment on posts, respond to messages and inquiries professionally, and build relationships with audiences
• Report directly to Brand Managers and collaborate on account strategy
• Manage both client accounts (real people) and faceless profiles, ensuring the tone aligns with the client's personal voice
• Handle LinkedIn trade groups, track engagement, and maintain high standards of client representation
• Research and identify viral or trending content to post on faceless profiles
• Occasionally write content, ensuring consistency in posting and engagement
• Maintain a consistent posting schedule and be readily available for team communication
• Send out end-of-day reports sharing with the team the progress of the accounts from the previous day
• Reporting on weekly performance of pages once a week
• Assist in training new team members

• Matric
• Tertiary qualification in Marketing or Communications preferred
• Must have strong English language skills
• Experience in community management, social media engagement, marketing, or similar roles
• Strong understanding of LinkedIn and other social platforms
• Excellent written communication skills, with the ability to create engaging, on-brand interactions
• Proactive, organised, and able to manage multiple accounts and tasks simultaneously
• Ability to work independently and deliver results in a fast-paced environment