Counter Sales

SUMMARY:
Our client is seeking a proactive and customer-focused individual to fill the role of Counter Salesp

POSITION INFO:

Our client is seeking a proactive and customer-focused individual to fill the role of Counter Salesperson. The ideal candidate will be responsible for assisting customers in a hardware and wood supply setting, ensuring a high standard of service while maximizing sales and customer satisfaction. This role requires excellent communication, product knowledge, and the ability to manage sales transactions efficiently.

Responsibilities:

• Greet and assist customers in the store, addressing their inquiries and guiding them through product selection.

• Provide product knowledge and recommend appropriate items based on customer needs, particularly in wood, timber, and hardware products.

• Process sales transactions accurately, ensuring correct pricing and handling of payments.

• Maintain a clean and organized sales counter and display areas.

• Assist in the loading and unloading of products, ensuring the proper handling and storage of wood and hardware items.

• Keep track of inventory levels and assist with stock management, including restocking shelves when necessary.

• Collaborate with the store manager and team to meet sales targets and enhance the customer shopping experience.

• Handle customer complaints or refer them to the appropriate department for resolution.

• Stay updated on new products, promotions, and industry trends to offer informed advice.

Skills:

• Strong customer service orientation with the ability to communicate effectively.

• Basic sales and negotiation skills, with a focus on achieving sales targets.

• Excellent time management and multitasking abilities.

• Attention to detail in processing sales transactions and managing stock.

• Ability to work well in a team environment.

• Physical ability to lift and move heavy items, including wood and timber products.

• Basic computer skills for managing sales and inventory software.

Qualifications:

• Matric (Grade 12) or equivalent qualification.

• Previous experience in a retail sales environment, particularly in hardware or timber industries, is preferred.

• Familiarity with wood, timber, or related products will be advantageous.

• Ability to speak both English and Afrikaans will be beneficial.

• Valid driver’s license is a plus.