Crane Technician

SUMMARY:
Repairs and maintenance on various lifting machines and lifting equipment

POSITION INFO:

• Grade 12 (completed)
• Completed Trade Test (Red Seal) Electrical/Millwright
• Valid Drivers Licence

Duties - 

• Understand customer needs and requirements and ensure these are met          
• Responsible for Scoping of jobs and providing information on the requirements of Jobs (E.g., Parts and Equipment needs)                 
• Handle customer complaints and queries onsite. Where required provide  information and/or feedback to the customer on Damaged Machinery/Equipment and/or Repairs
• Repair and maintain lifting Machinery and equipment
• Providing customers with information and/or training on Machinery/Equipment as required
• Ensure that all required documents are completed and compiled in accordance with the regulations and standards. All documentation must be completed timeously and handed in to the office
• Ensure that all onsite documents (E.g., Contractor packs, Lifting Equipment Files & Safety Files) are compiled and kept up to date                 
• Liaise with customers regarding technical queries        
• Provide exceptional customer service to clients          
• Prepare for up coming jobs, ensuring the correct equipment, tools, machinery and parts are available
• Responsible for all staff working under their supervision and their safety
• Responsible for all Vehicle, Equipment and Tools allocated to them