Credit Control Supervisor

SUMMARY:
We are recruiting for a Credit Control Supervisor for our Client.

POSITION INFO:
Credit Control Supervisor Duties and responsibilities 

• To provide support to the Senior Manager of Credit Control in providing strategic direction and leadership to the Credit Control department. 
• To ensure Collections strategies are aligned and meet compliance with the statutory and regulatory requirements. 
• Receive, compile, vet and approve all new credit applications.  COD/Terms. 
• Excellent understanding and interpretation of company financial information (AFS). 
• Analysing customer credit profiles and implementing strategies to minimize bad debt and improve cash flow. 
• Assist National credit manager with Hollard insurance variances and obtain required information/documents from customers. 
• Maintain Debtors database on the system. 
• Managing the JHB branch debtors age analysis. 
• Overseeing Legal Handovers and compiling documents for submission.  
• Approval of monthly rebates and credits. 
• Approval of all journal entries. 
• Compile and submit weekly unallocated payments received report. 
• Ensure credit controllers allocate in accordance with customer remittances. 
• Do monthly credit controller’s file reviews in line with current processes. Establishing the creditworthiness of customers and keep credit limits in line with trade. 
• Prepares debtors journals for National credit manager to approve, sign off, then process journals. 
• Supervises the daily work of the credit controllers and assist with calling overdue debtors where needed. 
• Assist the team by following up on outstanding payments and resolving any discrepancies. 
• Compile a monthly report and manage the outstanding POD’s not on the system. 
• Weekly follow up with internal or external customers on pending account disputes. 
• Compile debtors overdue reports to the National credit manager on a weekly and monthly basis. 
• Assist credit controllers where necessary with cashflow forecasts for the month. 
• Review weekly bank reconciliations done by credit controllers. 
• Assist as back-up in the cash-office when staff are off. 
• Responsible for ensuring and managing to deliver a smooth month end cycle run and statement run. 
• Monitor processing of credit notes, journals and payments 
• Authorising Credit notes on AX processed by debtors as per approved sign-off docs. 
• Assist credit manager with review and sign off of monthly file reviews. 
• Compile weekly unallocated receipts report for credit controllers to process payments. 
• Ensure timely collection of payments as per Credit Terms 
• Conduct regular reconciliations of customer accounts and maintain accurate records of transactions. 
• Assist with sending copy invoices, POD’s, statements to customers. 
• Assist to process payments, allocation, journals, etc. when a staff member is not at work. 
•  Responding to client queries timeously. (Internal and external). 
• Collaborate with sales and RMA to resolve billing issues, returned stock and disputes in a timely manner. 
• Provide leadership and guidance to the accounts receivable team, fostering a culture of accountability and continuous improvement. 
• Establish and maintain strong relationships with customers to facilitate collections and resolve issues proactively. 
• Monitoring the activities of the team, including audit trails and allocation of credits to respective accounts (spot checks). 
• Coordinate with external auditors and assist with the annual audit process as needed. 
• Management of POPI ACT register.
• Managing filing ladies and report monthly on outstanding POD’s not received or loaded to the system. 
• Conduct meetings with staff on a regular basis to discuss age analysis and overdue accounts. 

• Matric with Credit management certificate/diploma 
• Min 5 years’ Credit control supervision/management experience 
• Knowledge and understanding of legislative acts e.g. NCA &CPA 
• Excellent time management and planning. 
• Very organized and disciplined. 
• Excellent understanding of credit control principles, procedures and processes 
• Advanced computer proficiency (MS Office – Word, Excel and Outlook) 
• Excellent verbal and written communication skills 
• Ability to work under pressure and meet deadlines  
• Strong knowledge of accounting principles and practices, with proficiency in financial analysis and reporting. 
• Proven leadership abilities, with experience in supervising a team and driving results in a fast paced environment. 
• Excellent attention to detail mindset with a focus on accuracy and problem-solving. 
• Ability to thrive in a collaborative team environment while also working independently to meet deadlines.