Credit Controller

SUMMARY:
Take the first step in exploring new career opportunities today.

POSITION INFO:
Job & Company Descriptions
One of my clients based in Springs is currently seeking a Credit Controller. This dynamic company has steadily advanced at the executive corporate level.
 
In this role, you will be responsible for reconciling customer accounts to optimize cash collection and minimize overdue payments by addressing queries promptly. You'll also cultivate strong relationships with customers, both internally and externally.
 
Duties:
Cash Collection

• Set monthly KPIs for collectors and branches, with daily updates and weekly reports to management.

• Establish monthly KPIs for aging debt, prioritize reconciliations, and prepare for debt reduction meetings.

• Daily collection of customer remittance advises for accurate allocation.
• Timely submission of claim documentation for deductions.
• Reconcile credit notes with invoices, match unmatched credits before month-end, and aim for zero outstanding cash daily.

• Conduct personal visits and maintain regular contact via phone and email to resolve queries and collect debts.
• Ensure all customers are contacted monthly and update SAP and KPIs post-contact.
• Collaborate effectively with internal and external stakeholders to achieve desired outcomes.

• Prepare monthly reconciliations to align Saint-Gobain and customer records, escalating issues as needed.
• Credit Requests/Adjustments
• Submit all adjustments through the designated workflow for approval.

• Prepare reconciliations with supporting documentation and verify customer details.

• Download and submit monthly invoices to customer portals and confirm receipt by customers.
• Keep customer contact information updated for accurate auto-emailing.

• Refer overdue debts to collection agencies as per policy.
• Prepare bad debt write-offs and review orders on hold for credit decisions.
• Keep local business units informed of collection status and highlight concerns early.
• Ensure compliance with month-end closing processes and timely reporting.
• Align credit control tasks with internal procedures and pursue process improvements.