Cross Border Sales Specialist

SUMMARY:
We are seeking a Cross Border Sales Specialist, and it focuses on express logistics. The role will i

POSITION INFO:

We are seeking a Cross Border Sales Specialist, and it focuses on express logistics. The role will involve driving business growth in Zambia and Namibia, with a particular emphasis on the push and pull system in Africa.

Responsibilities:

• Focus on new business development across borders, targeting opportunities in Zambia, Namibia, and other regions.

• Regular cross-border travel will be required, potentially with a base in Boksburg.

• Budget-driven, with performance based on measurable outcomes.

• Daily targets will be set to track and evaluate performance.

• Identify and pursue new cross-border business opportunities to expand market reach.

• Develop and maintain strong relationships with international clients and partners.

• Conduct research on international markets to understand customer needs and industry trends.

• Provide insights and recommendations to improve competitive positioning.

• Ensure all cross-border sales activities comply with customs, trade regulations, and import/export laws.

• Manage necessary documentation for international shipments, including invoices, shipping documents, and compliance certifications.

• Serve as the primary point of contact for international clients, addressing inquiries and resolving issues promptly.

• Develop tailored solutions to meet customer needs and achieve satisfaction.

• Work closely with internal teams, including logistics, marketing, and operations, to ensure seamless execution of cross-border transactions.

• Partner with finance teams to manage pricing, contracts, and payment terms.

• Track sales performance metrics and create regular reports for management.

• Set and achieve revenue targets in line with company objectives.

Skills:

• Excellent negotiation and interpersonal skills.

• Strong analytical and problem-solving skills.

• Ability to work independently and manage multiple priorities.

• Effective communication skills, both verbal and written.

• Cultural awareness and adaptability for dealing with diverse international clients.

Qualifications:

• Bachelor’s degree in Business, International Trade, Marketing, or a related field.

• Minimum of 3-5 years of experience in international sales or cross-border trade.

• Proven track record of meeting or exceeding sales targets in international markets.

• Knowledge of customs procedures and trade compliance regulations.

• Strong understanding of international trade laws and regulations.

• Proficiency in CRM software and Microsoft Office Suite.

• Fluency in additional languages (preferred).

• Experience working in industries involving logistics, supply chain, or export/import processes.