Customer Consultant Administrator

SUMMARY:
Are you enthusiastic about cultivating strong client relationships?

Our national client located in Montague Gardens is looking for a proactive individual to engage face-to-face with clients, handling all in-office needs and showcasing their extensive product lineup.

This role as Key Accounts Sales involves understanding clients’ unique requirements, managing quotes, invoicing, and coordinating stock needs. We seek someone with a keen drive, enthusiasm, and a professional demeanor to excel in customer relationship building."

POSITION INFO:
REQUIREMENTS

• Matric, minimum three to five years’ experience
• Experience working with electrical, lighting and hardware – Advantageous
• The ability to be proactive and asses clients needs for various projects
• Excellent communication, bilingual in English and Afrikaans with own transport
• Self-driven with the ability to successfully close sales
• High attention to detail, enthusiastic and committed
• Computer Literacy: MS Excel: Intermediate

• Enthusiastically receiving of all clients
• Process orders via email and over the phone
• Counter sales for walk in client
• Assessing customer specific requirements for various projects
• Negotiation of pricing
• Contacting clients to ensure the accuracy of information on the invoices
• Follow up on sales quotes weekly
• Ensure the full cycle from initial sales to delivery is completed successfully
• Making outbound calls to potential customers and following up on leads by referring the customer to the respective External Sales Reps
• Dealing with international client
• Provide feedback to customers on time
• Ensure information on client orders is correct
• Liaise with the warehouse department ensuring timeous deliveries of orders
• Assisting with quarterly stock takes
• Understand client needs and continuously promoting products to new and existing customers
• Maintain accurate records of all follow ups made with customers with feedback to management
• Remaining up to date on new product listings and a clear understanding of each product description
• Contacting architects, engineers, interior designers and developers to schedule on site meetings regarding new/upcoming projects