Customer Relationship Manager

SUMMARY:
Are you passionate about Customer/Client Relationship Building? We need your expertise!

POSITION INFO:

Key Responsibilities

. Scheduling of business appointments with client base/book
. Achieve individual targets
. Maintain existing business
. Identify & grow client base and revenue through selling of additional supply chain     products
. Establish customer needs, developing opportunities and grow customer base
. Update call and REACH reports
. Prepare and present proposals and presentations to clients
. Effectively and efficiently deal with client queries
. Identify and escalate possible threats to existing business

Minimum Requirements
. Minimum requirement is a Matric (Grade 12) qualification
. Bachelor''''''''s Degree or similar qualification and/or experience
. 3 Year corporate experience in managing a portfolio of clients
. Need to have worked for reputable corporates
. Proven track record of having made target
. Industry experience advantageous . Understanding of full supply chain (Freight, International & Warehousing products)
. Experience in presentation and negotiation of business solutions at senior management level
. Valid Code 08 driverfs license and own reliable transport
. Excellent communication skills

Skills

• Sound negotiation skills
• An eye for business opportunities
• Ability to work independently with minimum supervision
• Communication and Interpersonal Skills
• Problem solving and creative thinking
• Customer Service orientation
• Relationship Building

Competencies
• Integrity
• Problem Solving
• Planning and organising
• Build and maintain relationships
• Customer focus