Customer Service Agent Ref: 3802

Recruiter:

NDC Personnel

Job Ref:

CT004094/Lynds

Date posted:

Thursday, February 6, 2025

Location:

Capetown, South Africa

SUMMARY:
Are you passionate about providing stellar customer service and looking for a challenging yet rewarding career? NDC Personnel & Contractors is currently seeking a Customer Service Agent to join a specialist manufacturer’s East African team (based in Cape Town’s Northern Suburbs).

POSITION INFO:
As a crucial member of the customer service department, you’ll handle a wide range of responsibilities designed to enhance customer interactions and satisfaction levels. Your duties will include processing orders, handling all customer correspondence, selling products and services, managing returns, and resolving customer queries efficiently. In addition to your primary responsibilities, you'll assist in stock counts and warehouse activities, ensuring meticulous attention to detail in pricing and communications. This role requires proactive engagement with internal departments to optimise product availability and offer alternative solutions to meet customer needs!

You should have a minimum Matric and experience working with the SADC or East Africa region. Working SAP knowledge as well as experience with shipping into Africa and related documents is also needed. Bilingual communication skills in Afrikaans and English are absolutely essential!

If you meet the above requirements and are eager to contribute to a team that values hard work and dedication, send your CV to NDC Personnel & Contractors today!

NDC Personnel & Contractors adheres to the requirements of the POPI Act. If you have not heard from us within 14 days from applying, please consider your application unsuccessful.

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