Customer Service Clerk

SUMMARY:
Highly regarded organisation based in Cape Town is looking for a Customer Service Clerk

POSITION INFO:
Qualifications:

• Matric (Grade12)
• PC Skills including MS Word, Excel and Outlook
• Excellent telephone technique and good attention to detail
• Excellent written and oral communication and interpersonal skills
• Organisational skills with the ability to perform multiple tasks simultaneously 

• Resolve queries, maintain communication and log results
• Follow up on all queries and provide feedback to customers
• Answer all incoming calls professionally
• Direct calls to various departments 
• Take messages and ensure that all calls are followed up on
• Manage stationery requirements
• Maintain health and safety principles of the organisation
• Process orders and check stock levels
• Filing
• Complete requested quotations, send to clients and follow up on orders and payments

NB! This job is now closed. You can apply for other jobs by uploading your CV.