Customer Service Clerk JHB

Recruiter:

Hired Recruitment (Pty) Ltd

Job Ref:

1316161982

Date posted:

Thursday, March 6, 2025

Location:

Edenvale, South Africa

SUMMARY:
-

POSITION INFO:

MAIN PURPOSE OF THE JOB

The Customer Services Clerk is part of the JHB Customer Services team.

The primary responsibility of Customer Services is to:

Manage the customer ordering process and to ensure that the customer receives a smooth,
Professional and efficient service each time they place an order and make an enquiry.
This includes managing quotations, COD orders, courier services, customer queries, backorders, goods returned, complaints and credit requests.
This position does not supervise or direct any staff.

Desirable Skills

Min Matric
5 years plus experience
Strong PC skills (incl. Microsoft Word, Excel & Outlook)
Excellent telephone technique and good attention to detail.
Excellent written & oral communication and interpersonal skills
Organizational skills with the ability to perform multiple tasks simultaneously

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