Customer Service Consultant

SUMMARY:
CUSTOMER SERVICE CONSULTANT
Location: Gauteng 
Contract Term: 05 May 2025 - 28 February 2026

POSITION INFO:
One of our leading automotive client based in Gauteng is looking to hire a Customer Service Consultant to join their team on a Fixed Term Contract. 

ESSENTIAL SKILLS REQUIREMENTS:
SAP, PowerPoint, Excel, Organisational skills, Diary management, Communication Skills, Business Writing Skills
 
ADVANTAGEOUS SKILLS REQUIREMENTS:
Premium customer services in an automotive environment.
Minimum of 3 years working experience within the Motor Industry
Minimum of 2 years in an Aftersales position at BMW SA or dealer level mandatory
Minimum of 2 years in a call centre environment
Ability to communicate and interact across all organisational levels
Flexibility by taking on ad hoc tasks
quick learner
Good discipline to ensure tasks will be completed on time
Operating independently and on own initiative within the field of responsibility
Pleasant, approachable disposition
Organising  and regular follow ups
Business writing skills in general business correspondence
 
WHICH QUALIFICATIONS/EXPERIENCE DO WE NEED FOR THE ROLE?
Knowledge of the CPA, POPIA and TCF.
Excellent verbal and written communication skills
Excellent people skills
High ability to co-ordinate
Excellent time management skills
Customer service skills
Problem solving skills
Communication skills
Decision making skills
Time management skills

Only suitable candidates will be contacted