Customer Service Consultant

Recruiter:

Bilno Labour

Job Ref:

PRK

Date posted:

Monday, May 23, 2022

Location:

Pretoria, South Africa

Salary:

10000

SUMMARY:
Customer Service

JOB DESCRIPTION:

We are looking for a customer-oriented service representative.

The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Customer Service Responsibilities

Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Customer Service Consultant
Location: Midrand
Salary: 7 000 Monthly
A well-established manufacturing company based in Midrand is seeking a customer service consultant to join their team!
8 days ago

Customer Service Representative
Location: Germiston
Salary:
6 days ago

Customer Service Receptionist
Location: Johannesburg
Salary:
9 days ago

CUSTOMER SERVICE LIAISON - HEAT EXCHANGERS (GERMISTON)
Location: Johannesburg
Salary:
The customer service Liaison is responsible for enhancing the customer experience by managing delivery timelines, coordinating repair work, and ensuring high-quality service. This role involves direct client interaction, collaboration across departments, and continuous improvement of service delivery.
10 days ago

Customer Service Rep - OEM - East Rand
Location: Boksburg
Salary: Negotiable
customer service Rep - OEM
10 days ago

Customer Service Liaison Officer
Location: Johannesburg
Salary:
10 days ago

Automotive Customer Service and Service Retention Administrator
Location: Johannesburg
Salary:
customer service and service Retention Administrator Gauteng, Northern Suburbs – Strijdom Park #DriveYourCareerForward with this vital support role in the service Administration Department!Our client, in the prime Northern Johannesburg Location is seeking to employ a detail-orientated customer service/Retention Administrator with a strong customer service mindset and excellent adm...
20 days ago

Automotive Customer Service and Service Retention Administrator
Location: Johannesburg
Salary:
#DriveYourCareerForward with this vital support role in the service Administration Department!Our client, in the prime Northern Johannesburg Location is seeking to employ a detail-orientated customer service/Retention Administrator with a strong customer service mindset and excellent administration skills to join this winning dealership. Reporting to the service Manager, this role is responsi...
20 days ago

Customer Service Agent – Credit Card Support (3-months contract)
Location: Johannesburg
Salary:
20 days ago

Logistics and Customer Service Manager
Location: Midrand
Salary: Market Related
A global leader in the agricultural distribution chain is seeking the above to oversee logistics operations, ensuring timely deliveries and customer satisfaction while managing relationships with service providers and optimizing inventory levels.
24 days ago

Customer Service Consultant

Customer Service Responsibilities

Similar jobs you might be interested in:

Create a free job alert for Customer Service Consultant in Pretoria

Jobseekers

Recruiter

General