Customer Service Officer

Recruiter:

HR Genie

Job Ref:

CSOOO

Date posted:

Thursday, November 17, 2022

Location:

Paarl, South Africa

Salary:

Market related

SUMMARY:
Our client is looking for a passionate, friendly Customer Service Officer to join their dynamic Onli

JOB DESCRIPTION:

Our client is looking for a passionate, friendly Customer Service Officer to join their dynamic Online Shop team.

Responsibilities:

Receiving telephone calls
Handling customer queries via email, phone calls, etc.
Handling personal shopper duties
Administering the online shop’s support platforms (Zendesk, Freshdesk, etc.)
Supporting the operational team with daily administrative tasks

Key Skills:

Fluent in Afrikaans and English; with excellent verbal and written communication skills,
Professional telephone etiquette and good interpersonal skills,
Ability to multitask and work under pressure,
Computer literate,
Neat and detail orientated,
Team player attitude.

Qualifications:

A completed National Senior Certificate qualification (matric / Grade 12)
A relevant tertiary qualification
At least two years’ experience in customer service
An e-commerce background will be beneficial
Available to work on weekends

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Customer Service UK Collections
Location: Cape Town
Salary:
7 days ago

German / Dutch Speaking Customer Service Agent
Location: Cape Town
Salary:
Are you fluent in German / Dutch and passionate about delivering exceptional customer care? Are you ready to embark on an exciting journey with a leading Global Media Subscription industry?Our client is searching for a dynamic and motivated individual to join their team. This role is remote working and will involve shift work.
8 days ago

Customer Service Representative (German/Dutch/ Italian)
Location: Cape Town
Salary:
Do you have strong experience in customer service and have the ability to communicate in either German, Dutch or Italian? Our client who is a leader in the Media Subscription industry is looking for a self-motivated individual to join their team. This role is remote working and will involve shift work.
8 days ago

Customer Service Assistant
Location: Cape Town
Salary:
11 days ago

Spanish speaking Customer Service Agents - Cape Town -USA Hours
Location: Cape Town
Salary:
14 days ago

Graduate Customer Service Host (Fixed Term Contract)
Location: Capetown
Salary: Market related
Graduate customer service Host (Fixed Term Contract)
19 days ago

Customer Service Agents - Terminations Area
Location: Cape Town
Salary:
19 days ago

CUSTOMER SERVICE REP
Location: Cape Town
Salary: 15000 Monthly
Cape Town well groomed Professional needed for a CS Rep to service existing clientele within the business community
21 days ago

Customer Service Agent
Location: Cape Town
Salary:
21 days ago

GL Expert/Customer Service (6-months contract) Western Cape
Location: Cape Town
Salary:
26 days ago

Customer Service Officer

Similar jobs you might be interested in:

Create a free job alert for Customer Service Officer in Paarl

Jobseekers

Recruiter

General