Customer Service Representative

Recruiter:

Greys Personnel

Job Ref:

DBN002956/Minni

Date posted:

Monday, September 2, 2024

Location:

eThekwini West (Hillcrest / Hammarsdale), South Africa

Salary:

12 000 Monthly

SUMMARY:
Our Client in the Manufacturing industry is seeking x2 well experienced Customer Service Representatives to join their goal-driven team in Cato Ridge.

POSITION INFO:
DUTIES:

Establish strong trusting relationships with customers and Sales staff
Attending to telephone calls and recording verbal orders
Capture orders onto SAGE – received via email, reply, portals and telephone
Attend to counter customers and order processing
Invoicing picked orders and collating route supporting documents
Cross border invoicing and required supporting documents
Capturing stock exception report
Putting together an organized accurate document pack for head office and sending on time
Provide sales and customer support to the external sales team
Attend to adhoc admin tasks

QUALIFICATIONS, EXPERIENCE & KEY SKILLS

Minimum 2-3 year experience in an internal customer service position
A high school matric qualification
Vehicle license and own vehicle
Good understanding and working knowledge of SAGE, excel, outlook and word.
Display a positive solutions based mindset
Well presentable with excellent mannerisms
Strong communications skills – written and verbal
High EQ and self esteem
Good Organizational and administration skills
Strong ability to grow and develop product knowledge skills
Good interpersonal skills and teamwork mindset
Take care in maintaining your personal appearance
High levels of accuracy
Manage varied work load to ensure task are always up to date

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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