Customer Service Support (Westlake CapeTown)

Recruiter:

Greys Personnel

Job Ref:

DBN002305/ZC

Date posted:

Friday, April 1, 2022

Location:

Capetown, South Africa

Salary:

00

SUMMARY:
Our client has a junior position for a customer support individual.
Candidate must have the requirements as per the job spec.

This position is for Westlake in Cape Town.

JOB DESCRIPTION:

Minimum Requirements:

1 – 2 Years in a similar customer services role
Matric qualification
Clear fingerprint report
Traceable references
Computer literate

Key Competencies:

Courteous attitude, team player, logical thinker with strong, lateral problem-solving aptitude
Effective communicator - capable of using various forms of communication
Friendly personality with a good sense of humor and a peoples person
Adaptable, learner mind-set
Detail oriented

Key Performance Areas (including but not limited to):

Processing of customer orders on XAL and filing signed order confirmations within prescribed timelines
Acquiring delivery date confirmations from Production whilst maintaining awareness of capacity
Liaise with warehouse/s and logistics in relation to deliveries, transport, stock updates, stock availability and relevant documentation
Liaise with the Converting Department in respect of lead times and capacity
Ensure that customer orders are dispatched in accordance with terms and conditions of the sale
Assist and support KAM’s, and Sales Team with administration of Customer enquiries and purchase orders
Capture sales forecast based on input from KAM and other sales team members / distributors / partners
Handling and receiving general customer enquiries or queries
Processing of;
Sample requisitions
Customer complaints, returns and credit notes
Invoices in conjunction with receipt of delivery notes
Assisting new customers with credit applications in conjunction with Finance department
Fortnightly review and clean-up of open sales orders to ensure accuracy of sales and finance reports

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Customer Service Agent - Technical Support USA Hours - Cape Town
Location: Cape Town
Salary:
15 days ago

Customer Service Agent - Technical Support US Hours BPO - Cape Town
Location: Cape Town
Salary:
27 days ago

Spanish speaking Customer Service Agents - Cape Town -USA Hours
Location: Cape Town
Salary:
2 days ago

Customer Service/Upselling
Location: Woodstock
Salary: 9 300
A leading telecommunications company is seeking customer service/up selling consultants to provide internet, cable, and fiber optic telephony services.
3 days ago

Graduate Customer Service Host (Fixed Term Contract)
Location: Capetown
Salary: Market related
Graduate customer service Host (Fixed Term Contract)
7 days ago

Customer Service Agents - Terminations Area
Location: Cape Town
Salary:
7 days ago

CUSTOMER SERVICE REP
Location: Cape Town
Salary: 15000 Monthly
Cape Town well groomed Professional needed for a CS Rep to service existing clientele within the business community
9 days ago

Customer Service Agent
Location: Cape Town
Salary:
9 days ago

CUSTOMER SERVICE ADMINISTRATOR
Location: Northern Suburbs
Salary: R12 000
customer service ADMINISTRATOR AND SALES supportCAPE TOWN, NORTHERN SUBURBSR12 000 CTC
14 days ago

GL Expert/Customer Service (6-months contract) Western Cape
Location: Cape Town
Salary:
14 days ago

Customer Service Support (Westlake CapeTown)

Similar jobs you might be interested in:

Create a free job alert for Customer Service Support (Westlake CapeTown) in Capetown

Jobseekers

Recruiter

General