Customer Services/Admin Clerk

The Customer Services/Admin Clerk will undertake a variety of activities in the office ranging from filing and answering the phone to basic bookkeeping. The Customer Services/Admin Clerk is expected to have the ability to work diligently to help maintain smooth office operations and be reliable and hardworking with great communication skills. The ideal candidate will also be familiar with office equipment and procedures.

The Customer Services/Admin Clerk will be reporting directly to the Branch Manager.

Responsibilities

• Maintaining files and records so they remain updated and easily accessible.

• Answering the phone to take messages or redirecting calls to appropriate colleagues.

• Work diligently to help maintain smooth office operations.

• Be familiar with office equipment and procedures.

• Be able to utilise office appliances such as photocopier, printers etc. and computers for word processing, spreadsheet creation etc.

• Monitor and manage office supplies.

• Undertake basic bookkeeping tasks and issue invoices, etc.

• Coordinate office activities and operations to secure efficiency and compliance to company policies

• Manage diaries for upper management

• Ensure smooth running of our company’s offices.

• Perform other office duties as assigned.

• Ensure time and attendance registers are completed and signed on a monthly basis.

• Make sure all call outs are captured and invoiced before it can be captured for payment.

• Make sure transfer Letters are done and send to Head Office.

• Ordering and Issuing of PPE

• Process picking slips, quotations and invoices on Pronto Finance computer system.

Requirements

• Very good knowledge of MS Office.

• At least 6 months experience in the PRONTO financial system.

• Critical-thinking and problem-solving skills.

• Minimum of a Grade 12 certificate.

• Any other Finance qualification will be advantageous

• Proven experience.

• Excellent computer literacy (Microsoft Office).

• Excellent communication skills.

• Excellent interpersonal skills.

• Very good organizational and multi-tasking abilities.

• Excellent in prioritising tasks and working with little supervision.

• More than 6 years finance/admin experience

• Excellent telephone skills and professional speaking and English competency.

• Must reside in Middelburg and have own transport.