Data Capturer

SUMMARY:
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POSITION INFO:

The Data Entry & Tyre Management Administrator is responsible for accurately entering, verifying, and maintaining data related to tyre management systems, ensuring smooth and efficient operations.

Key Performance Areas:

• Customer Management: Retain 100% of all technically managed sites through effective tyre management and data administration.
• Operational Efficiency: Optimize sales team efficiency by fully utilizing sales resources and maintaining accurate data.
• Growth & Learning: Empower end-user sales executives to confidently grow and manage customer bases.

Key Responsibilities:

Customer Responsibilities:

• Manage all tyre-related movements on customer tyre management programs, ensuring accuracy in data entry and reporting.
• Provide monthly reports to customers, ensuring quality and clarity.

Operational Responsibilities:

• Ensure accuracy and completeness of data entry, including fleet surveys and tyre movements.
• Uphold Site-Specific Service Level Agreements (SLAs) with accurate data management.
• Regularly update records and maintain data integrity.
• Identify and address tyre-related concerns within customer fleets.
• Collaborate with teams and supervisors to resolve data discrepancies and issues.
• Generate reports for internal and external use, meeting deadlines and standards.

Learn & Grow Responsibilities:

• Submit daily progress updates to management.
• Provide training and development for site personnel to enhance their data management skills.
• Maintain proficiency in relevant software and technologies.

Minimum Requirements:

• 3 years’ experience in a structured data management role.
• Tyre industry experience is preferred.
• Strong communication and administrative skills.
• Proficiency in project management tools and software.
• Demonstrated ability to solve problems and make sound decisions.

Competencies:

• Knowledge: Tyre management programs, fleet solutions, product and service offerings, management reporting.
• Skills: Administrative capabilities, data reporting, communication, problem-solving, strategic planning, forecasting.
• Attitude: Positive, customer-driven, success-oriented, open to learning, deadline-focused, and target-driven.