Database Content Administrator (Tourplan)

Recruiter:

RMV Solution

Job Ref:

RMV 108

Date posted:

Thursday, August 15, 2024

Location:

Johannesburg, South Africa

Salary:

Market related

SUMMARY:
Database Content Administrator (Tourplan)

POSITION INFO:

Job Description

This person will be responsible for loading rates, policies, and maintaining the Tourplan system, as well as tending to brand queries.

Responsibilities

DATA CAPTURING

Capture of Rates & Policies
Checking of rates and policies
Extranet Loading
Apply mark-ups to rates on Tourplan (Rate Maintenance)
Assist with Allocation capturing/ Freesale when needed
Scheduled Tours Loading when needed
Loading of all agents
Assist Loading of all suppliers when needed
Assist Loading of Guides when needed

QUALITY CONTROL

Always ensure a high percentage of accuracy within the database.
Record keeping as per departmental procedures.

RATE QUERIES

Maintain supporting documentation for rate loading.
Advanced Business unit Support.

SUPPLIER RELATIONSHIPS

Understanding supplier products and contracts.
Develop knowledge on destinations and products.

AREA OF EXPERTISE

Understand rate Distribution cycle
Understand Agent brochure cycle
Understanding of Supplier’s contracts

Requirements

Qualifications and Expertise

Matric (Grade 12)
A Travel/Tourism qualification would be an advantage
Knowledge of and experience using Tourplan is a requirement
Strong MS Office knowledge is a requirement
2 years’ work experience
Data loading experience would be an advantage
Tour Operator experience

AREA OF EXPERTISE

Understand rate Distribution cycle
Understand Agent brochure cycle
Understanding of Supplier’s contracts

Competency

Tourplan
MS Excel
MS Word
MS Outlook

Salary

The salary for this position is competitive and dependent on relevant experience.

Benefits

ABOUT OUR CLIENT

Our client, an African company, is committed to prioritizing their people, customers, and suppliers by delivering exceptional quality, service, and value. They aim to infuse each customer interaction with the unique essence and magic of Africa. The ultimate goal is for our client to emerge as the leading integrated tourism group in Southern Africa, with a strong international presence in sectors where they possess a sustainable competitive advantage.

Key areas of international expertise encompass:

Destination retail
Global sports event management
Duty-free retail on the ground
Duty-free retail in the air
Destination management
Hotel management
Lodge management
Airport craft and curios retail
Activity management
Online corporate travel management

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