Death Claims Administrator

SUMMARY:
Gauteng - Our esteemed client, a leading financial advisory firm, is on the lookout for a dynamic and detail-oriented Death Claims Administrator to join their team.
If you possess a strong understanding of death claims and are well-versed in Section 37C of the Pension Funds Act, this opportunity could be the perfect fit for you.

As a Death Claims Administrator, you will play a pivotal role in ensuring the satisfaction of clients, employers, and the board of trustees by delivering exceptional and professional service. Your responsibilities will include meticulously managing death claims processes to ensure accuracy and compliance with regulatory requirements.

POSITION INFO:
Key Responsibilities

• Manage death claim notifications
• Liaise with employers on death claim documentation and related matters
• Liaise with insurers on claims, which includes the submission of claims, monitoring payment, and resolving queries
• Conduct a section 37C investigation, which includes engagement with stakeholders and potential beneficiaries, both written and oral.
• Engaging directly with a Board of Trustees on the section 37C findings
• Preparing Board resolutions on allocations and distributions
• Processing of claims on business process systems, including tax applications
• Liaising with beneficiaries on distribution and payments
• Setting up trusts and beneficiary funds and liaising with the relevant service providers
• Liaise with third-party professionals such as attorneys, executors, courts, trustees of trust funds
• Preparing death claim reports for trustee meetings
• Preparing reports for and presenting reports to Principal Officers or other key stakeholders
• Adherence to all internal protocols on administration
• Process all information using in-house business processing computer systems

• Skills and experience: 
• At least five years’ relevant experience in employee benefits administration although other relevant experience would be considered
• Tertiary qualifications in a relevant field would be a great advantage
• Must have a thorough understanding of the relevant laws, specifically section 37C of the Pension Funds Act
• Good writing and communication skills
• A good command of the English language and the ability to converse in other languages would be advantageous
• A good working knowledge of Word, Outlook and Excel
• Ability to use systems for business processing plus

• Qualifications & Experience
• Matric - Nonnegotiable 
• Minimum 5 years' experience in a similar role 
• Excellent attention to detail
• Initiative
• Proactive
• Excellent organizational skills
• Ability to work under pressure
• Ability to work independently and within a team environment
• Professional at all times
• Friendly and helpful