Debt Collector - 5 month contract

Debt Collector  -  5 month Contract 

Job brief

We are looking for reliable Debt collector's. Must be able to start immediately.

Requirements

• 2 - 3 years experience as debt collector
• Experience in working with targets and tight deadlines
• Knowledge of relevant legal requirements
• Working knowledge of MS Office and databases
• Excellent communication and people skills
• Good in negotiating and persuading
• Ability to be polite and compassionate without lacking confidence
• Matric essential

Responsibilities

• Keep track of assigned accounts to identify outstanding debts
• Plan course of action to recover outstanding payments
• Locate and contact debtors to inquire of their payment status
• Negotiate payoff deadlines or payment plans
• Handle questions or complaints
• Investigate and resolve discrepancies
• Create trust relationships with debtors when possible to avoid future issues
• Update account status and database regularly
• Alert superiors of debtors unwilling or unable to pay when necessary