Debtors Clerk

SUMMARY:
Debtors/Creditors Clerk

POSITION INFO:

Key Responsibilities:

 Debt Collection & Credit Control:

• Follow up on outstanding customer invoices to ensure timely payment
• Maintain accurate records of customer accounts and collections
• Identify overdue accounts and implement follow-up strategies
• Liaise with customers regarding payment terms, disputes, and outstanding balances
• Prepare and issue monthly statements and reminder letters

• Account Reconciliation & Reporting:
• Reconcile customer accounts and resolve discrepancies
• Investigate and process debit/credit notes where necessary
• Generate and submit age analysis reports to management
• Assist with month-end closing and reporting

• Customer Relationship Management:
• Build strong relationships with customers to ensure smooth debt collection
• Address customer queries professionally and efficiently
• Work closely with the sales and finance teams to resolve outstanding account issues

• Compliance & Administration:
• Ensure compliance with company credit policies and procedures
• Maintain an accurate and up-to-date filing system of debtor documents

Assist in audits by providing necessary documentation and explanations