Debtors Controller

SUMMARY:
Join my client and contribute to a strong financial foundation through effective debtors management!

POSITION INFO:
My client is seeking a detail-oriented and proactive Debtors Controller to join their finance team.

The successful candidate will be responsible for ensuring the effective management of debtors, maintaining accurate records, and ensuring timely payments while minimizing financial risks to the company.

This role is based in Bryanston, Johannesburg North.

• Ensure all transactions on credit card statements are supported by complete documentation.
• Receive and print credit card and debtor statements for reconciliation.

• Verify that all attached backup documents are accurate and complete.

• Process credit card swipes only for fully matched invoices.

• Contact clients bi-weekly to confirm no outstanding queries and request reconciliations.
• Respond to client queries within 24 hours and resolve them within five working days.
• Deliver invoices and reconciliations to clients weekly.

• Prepare reports on missing orders and unresolved queries, liaising with the Operations Manager.

• Maintain strong relationships with internal and external clients through professional and courteous communication.

• Attend client meetings as required, ensuring regular check-ins every three months with the CGM, Debtors Controller, and Debtors Supervisor.

• Ensure clients adhere to agreed payment terms.
• Monitor and review the age analysis daily, ensuring timely delivery of financial documents to clients.

• Conduct quality control checks on supporting documents before delivery.
• Monitor clients’ card statements for discrepancies every second month.
• Run Open Item accounts monthly and assist in clearing outstanding balances.
• Ensure accurate filing and storage of records.

• Ensure timely invoice delivery to prevent delayed payments.
• Educate new clients on interest implications for late payments.
• Follow up weekly with clients with outstanding lodge card payments.

• Provide accurate financial data for management decision-making.
• Identify and report incorrect client setups or fee structures.
• Conduct regular checks on invoices to ensure correct fee applications.

• Identify and dispute fraudulent charges with the relevant card company within 30 days.

• Allocate payments to invoices and investigate unallocated receipts and journals.
• Follow up with clients on outstanding payments.

• Undertake additional responsibilities as assigned by management.
• Report any irregularities and assist colleagues when needed.

• Completed Matric.
• Certificate/Diploma or Degree in Finance.
• 3+ years in a similar role.
• Strong attention to detail and problem-solving skills.
• Excellent communication and client relationship management.