Debtors Manager

SUMMARY:
Join a Leading Organisation as a Debtors Manager! – Cape Town
My client, a well-established company, is seeking an experienced Debtors Manager to lead their debtors team and drive efficient accounts receivable operations. This role is critical in ensuring effective credit control, timely collections, accurate billing, and strong stakeholder management.

POSITION INFO:
The ideal candidate must have at least five years of experience in debtors management, with two to three years in a leadership role. A National Senior Certificate is required, while a Diploma or Degree in Finance, Accounting, or a related field would be advantageous.

Key Responsibilities:

Credit Control & Collections Strategy

• Develop, implement, and enforce credit policies and procedures to ensure compliance and minimize risk.
• Oversee and optimize the debt collection process, ensuring outstanding balances are recovered efficiently.
• Monitor customer accounts to identify overdue payments and take proactive measures to reduce bad debts.

Billing & Dispute Resolution

• Ensure accurate and timely invoicing while addressing any discrepancies or billing errors.
• Investigate and resolve customer disputes promptly to maintain strong client relationships.
• Work closely with internal teams to streamline billing processes and improve efficiency.

Reporting & Financial Analysis

• Prepare and present debtors reports, highlighting collection trends and key financial insights.
• Analyze customer payment behavior to identify risks and opportunities for process improvement.
• Provide management with accurate forecasts on receivables and expected cash flow.

Team Leadership & Development

• Lead, mentor, and develop the debtors team, ensuring high levels of performance and motivation.
• Allocate responsibilities effectively and provide training to enhance team skills and efficiency.
• Foster a collaborative and results-driven work environment.

Stakeholder & Customer Relationship Management

• Build and maintain strong relationships with customers, internal teams, and external partners.
• Liaise with key stakeholders to address concerns, negotiate payment terms, and improve collections.
• Ensure a customer-centric approach while maintaining firm control over outstanding debt.

General Administration & Ad Hoc Responsibilities

• Oversee daily operations of the debtors department, ensuring compliance with company policies.
• Identify and implement process improvements to enhance efficiency and accuracy.
• Support audits and regulatory requirements by providing necessary documentation and insights.

Minimum Qualifications & Experience:

• Education: National Senior Certificate (Diploma or Degree in Finance, Accounting, or related field is advantageous).
• Experience: Minimum 5 years in debtors management, with at least 2-3 years in a leadership role.
• Technical Skills: Strong proficiency in debtors systems, financial reporting, and collections management.

Soft Skills:

• Strong leadership and team management capabilities.
• Excellent analytical, problem-solving, and negotiation skills.
• Ability to thrive in a fast-paced, high-pressure environment.