SUMMARY:
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POSITION INFO:
A well-established, customer-centric business known for providing high-quality deli products and exceptional service. We are seeking an enthusiastic and dedicated Deli Assistant to join our team and contribute to our continued success.
Job Purpose:
The Deli Assistant will be responsible for delivering outstanding service to our customers, preparing and presenting deli products, and maintaining the highest standards of cleanliness and safety. The ideal candidate will have a passion for food, excellent customer service skills, and the ability to work efficiently in a fast-paced environment.
Key Responsibilities:
- Customer Service:
- Greet customers warmly and assist them with their deli selections.
- Provide product information and recommendations based on customer preferences.
- Handle customer inquiries and resolve any issues promptly and professionally.
- Product Preparation:
- Prepare, slice, weigh, and package deli products such as meats, cheeses, salads, and sandwiches.
- Ensure all products are presented attractively and labeled accurately.
- Inventory Management:
- Monitor stock levels, restock shelves, and ensure all products are fresh and within their sell-by dates.
- Assist with inventory counts and notify management of any shortages or discrepancies.
- Sanitation and Safety:
- Maintain a clean and organized work area, adhering to all food safety and hygiene standards.
- Clean and sanitize equipment, utensils, and surfaces regularly.
- Follow all safety protocols to prevent accidents and injuries.
Key Performance Areas:
- Customer Satisfaction:
- Deliver exceptional service to ensure a positive shopping experience for all customers.
- Build relationships with regular customers and remember their preferences.
- Product Quality:
- Maintain high standards of product presentation and freshness.
- Minimize waste through careful preparation and storage practices.
- Operational Efficiency:
- Work efficiently to meet customer demand during busy periods.
- Assist with daily opening and closing procedures as needed.
Qualifications and Experience:
- Previous experience working in a deli, grocery store, or food service environment is preferred.
- Knowledge of deli products, food preparation, and food safety regulations.
- Excellent customer service and communication skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong attention to detail and commitment to maintaining high standards of cleanliness and safety.
Competencies:
- Friendly and approachable demeanor.
- Team player with a positive attitude.
- Good organizational and time management skills.
- Ability to follow instructions and work independently.
- Physical stamina to stand for extended periods and perform manual tasks.
Join our team and help us deliver high-quality deli products and exceptional service to our valued customers. Apply today!
