CORE PURPOSE OF JOB

The core purpose of this job is to manage and align operational activities on the Missionvale, Bird Street and Second Avenue Campuses in order to create a conducive and enabling environment for students and staff, and for the academic project to proceed efficiently and effectively, with focus on excellent service delivery.

KEY PERFORMANCE AREAS

• Manage and coordinate general operations and efficient delivery of services across Missionvale, Bird Street and Second Avenue campuses
• Develops and implements systems and processes to establish and maintain records for all operations and projects
• Develops or assists with the development and implementation of policies and procedures consistent with those of the institution to ensure efficient and safe operation on the different campuses
• Represent the institution at various community and/or business meetings, committees, and task forces; promote existing and new programs and/or policies
• Participate in the development of the annual operational budgets for the campuses that fall under the SD of the Missionvale, Bird Street and Second Avenue Campuses
• Support and guide staff on matters that may impact on productivity and morale, as means to create a harmonious environment.

CORE COMPETENCIES

• Leadership and strong interpersonal skills
• Demonstrated project management skills
• Proven strong analytical, conceptualising, and problem-solving skills
• Knowledge of the legislative and regulatory environment impacting services offered
• Ability to optimally allocate and manage resources (human, financial, etc.) sustainably
• Excellent verbal and written communications skills
• Good negotiation skills
• People management skills
• Customer service orientation
• Experience in the strategic and innovative application of ICT in operations
• Ability to identify trends and to take pro-active action

REQUIREMENTS

M+4 (Operations Management/Business Management/Engineering with leadership experience)

7 years Operations Management in a complex environment leading multi-disciplinary teams