Desktop IT Support Technician

Recruiter:

Tower Group

Job Ref:

3630428123

Date posted:

Thursday, January 16, 2025

Location:

Durban, South Africa

SUMMARY:
-

POSITION INFO:

Our client, in the automotive manufacturing industry is seeking a temporary Desktop IT Support Technician to join their team based in Durban.

MINIMUM REQUIREMENTS

Minimum Education level: FET Certificate: PC Support or FET Certificate: PC Engineering or FET Certificate: IT: Technical Support or NC: IT: Systems Support (PC Engineering) - (Candidate must have at least one of these qualifications with NQF level between 4-6).
At least 3 years relevant work experience.
IT specific requirements: Networking experience, experience in Operating Systems (OS) from Windows 7 to current
Experience in MS Office 2019 to current (M365), Comptia A+, Comptia N+, experience in Active Directory.
Microsoft Certified Desktop Support Technician (MCDST) certification is an advantage.
CompTlA Security+ is an advantage.
Basic Knowledge of PLC is an advantage.
Ability to work shifts, overtime, and stand-by as and when required.

MAIN JOB FUNCTIONS

Diagnose and troubleshoot network and desktop (and related IT devices) problems.
Perform daily and weekly backups and updates.
Manage asset register for various IT devices.
Installation and configuration of OS, drivers, and applications.
Assemble / build PCs and / or replace PC components.
Management and setup of VC meeting equipment.
End user account setup and configuration.
Visualisation of Helpdesk and Network incidents.
Support Plant IT requirements.
Finance accounting software support.
Develop advanced office files for other departments.
Perform preventive IT maintenance and security activities.
Support network and stand-alone printers.
Ensure all IT related operations run smoothly.
Create reports for IT Department.
Ensure compliance with company IT security rules. Perform ad hoc activities as and when required.

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