Desktop Support Technician - (3 month contract)

SUMMARY:
The above vacancy is available for suitably qualified individuals to support the department to meet its objectives so as to contribute positively to the overall company objectives

POSITION INFO:
Duties

• Diagnose and troubleshoot network and desktop (and related IT devices) problems
• Perform daily and weekly backups and updates
• Create and manage asset register for various IT devices
• Installation and configuration of OS, drives, and applications
• Assemble / build PCs and / or replace equipment
• End user account setup and configuration
• Visualisation of helpdesk and network incidents
• Support plant IT requirements
• Finance accounting software support
• Develop advanced office files for other departments
• Perform preventative It maintenance and security activities
• Support network and stand-alone printers
• Ensure all IT related operations run smoothly
• Create reports for IT department
• Ensure compliance with company IT security rules
• Perform ad hoc activities as and when require

• Minimum education level: FET Certificate: PC Support or, FET Certificate: PC Engineering or ,FET Certificate: IT Technical Support or NC, IT: System Support (PC Engineering) – candidates must have at least one of these qualifications with NQF level between 4-6
• At least 3 years relevant work experience
• IT specific requirements: Experience in Networking, Operating Systems (OS) from Windows 7 to current, MS office 2019 to current (M365), Comptia A+, Compta N+, and Active Directory
• Microsoft certified Desktop Support Technician (MCDST) certification is an advantage
• CompTIA Security+ is an advantage
• Basic knowledge of PLC is an advantage
• Ability to work shifts, overtime, and stand-by as and when required