Digital Security (Electronics) - Technical Helpdesk Operator

Recruiter:

Isilumko Staffing (JHB)

Job Ref:

1184622069

Date posted:

Friday, March 18, 2022

Location:

Johannesburg, South Africa

SUMMARY:
-

JOB DESCRIPTION:

JOB DESCRIPTION

JOB TITLE: Hotline Support (Call Center Agent)

DEPARTMENT/LOCATION: Johannesburg, South Africa

1. JOB RESPONSIBILITIES

This position will be the part of Africa Call center service department. The daily works are as following:

Answer the phone call to support client to solve technical issues like password reset, device operation, basic troubleshooting, etc;
Reply emails from clients for technical questions;
Self-learning and operating products to improve technical knowledge base;
Output the review presentation and how to files or videos as the team sharing files.

SKILL REQUIREMENTS

Have basic knowledge of internet;
At least 2 years call center experiences and know how to handle different clients politely;
Familiar with Microsoft software like word, excel, PowerPoint, etc.;
Similar working experiences in CCTV industry will be advantage.

PERSONAL REQUIREMENT

South Africa citizen or South Africa Permanent Resident
Hold valid Passport
Fluent with English and other language (French) will be advantage
Strong analytical ability
Problem-solving aptitude
Ability to work independently
Good communication skills, both orally and in writing
Willing to learn
Compressive pressure
Patient
Strong team spirit
Have worked with people who have different culture background

Package & Remuneration

Salary: R11000 or above

Benefit? Teambuilding, coffee/tea activities and so on

If you have not had any response in one month, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.

Similar jobs you might be interested in:

Technical Lead
Location: Johannesburg
Salary:
We are seeking an experienced and highly skilled technical Lead to join our dynamic team. The ideal candidate will possess strong leadership abilities and in-depth technical expertise to guide and mentor development teams while driving high-quality software development practices. As a technical Lead, you will be responsible for overseeing the design, architecture, and implementation of compl...
3 days ago

Head of IT Assurance and Digital Innovation (PKF SA)
Location: Johannesburg
Salary:
3 days ago

Senior Data Engineer (SAS & Python) - Johannesburg – R450 to R550 per hour
Location: Johannesburg
Salary: 1056000
Senior Data Engineer (SAS & Python) - Johannesburg – R450 to R550 per hour
3 days ago

Mid-Level Full Stack C# Developer (Angular) – Bedfordview (In-Office Role) – up to R700k Per Annum
Location: Johannesburg
Salary: 700000
Mid-Level Full Stack C# Developer (Angular) – Bedfordview (In-Office Role) – up to R700k Per Annum
7 days ago

Data Engineer
Location: Johannesburg
Salary: 550000 Annually
Calling for an experienced Data Engineer within JHB!
10 days ago

IT Support Technician
Location: Pretoria
Salary: 10000 Monthly
Job Title: IT Support TechnicianLocation: PretoriaRemuneration: R10k - R12k per month
10 days ago

Group Digital Transformation Director
Location: Johannesburg
Salary:
Group digital Transformation Director
10 days ago

IT and Digital Solutions Manager
Location: Johannesburg
Salary:
11 days ago

IT Support Technician
Location: Pretoria
Salary: 130 000 Annually
If you are a skilled IT Support Technician, passionate about technology and security and looking to make a difference in a dynamic and evolving environment, our client is recruiting! Join an expert team in delivering cutting-edge digital forensics and cybersecurity services. Experience in digital forensics or incident response is a plus!
12 days ago

Risk and Compliance
Location: Johannesburg
Salary: 500000 Annually
Join my client, a dynamic InsurTech leader expanding across Africa, as our Officer | Risk & Compliance. You will drive the strategic and operational risk and compliance functions for the SA company and support broader regional objectives. Your focus will balance risk management with business growth, ensuring regulatory adherence, strategic insight, and stakeholder collaboration
13 days ago

Digital Security (Electronics) - Technical Helpdesk Operator

Similar jobs you might be interested in:

Create a free job alert for Digital Security (Electronics) - Technical Helpdesk Operator in Johannesburg

Jobseekers

Recruiter

General