Dispatch Clerk

SUMMARY:
Are you experienced in coordinating shipping and receiving processes while ensuring timely submission of all necessary documents?
 
Our client, located in Woodstock and specializing in international suppliers, is seeking a detail-oriented Dispatch Clerk to manage and streamline the logistics of shipping and receiving goods.
 
In this role, your primary responsibility will be to ensure the seamless coordination of deliveries, maintain precise records, and address any logistical challenges promptly.
Strong communication skills, multitasking abilities, and a proactive problem-solving mindset are essential for success in this position.

POSITION INFO:
REQUIREMENTS

• Matric
• Relevant work experience
• Excellent communication skills
• Strong administrative skills
• Computer Literate – Word, Excel, Outlook
• Ability to work efficiently in a fast-paced environment

• Managing and coordinating shipping and receiving procedures, ensuring all relevant paperwork is completed accurately and promptly
• Organizing and scheduling shipments and deliveries, using dispatching software or other logistical methods
• Communicating with drivers, customers, and vendors to resolve delivery issues or discrepancies
• Tracking and monitoring shipment progress, and updating systems and parties involved with any changes or delays
• Inspecting incoming and outgoing shipments to verify the quantity and quality of goods, ensuring alignment with order specifications.
• Working closely with warehouse staff to manage inventory and facilitate the loading and unloading of goods.
• Maintaining records of all dispatches, invoices, and shipments to ensure effective tracking and documentation.
• Providing excellent customer service by handling inquiries, complaints, and providing information regarding delivery times and shipping procedures.
• Ensuring compliance with safety and regulatory requirements in all dispatch operations.