Dispatch Clerk (Logistics)

SUMMARY:
Pinetown – Our client, a prominent manufacturer and supplier of various industrial products, is dedicated to delivering efficient and reliable services. They are currently seeking a detail-oriented and proactive Dispatch Clerk to join their operations department.

POSITION INFO:
Key Responsibilities:

• Accurately calculate and manage costings related to dispatch operations.
• Coordinate and oversee the loading of trucks to ensure timely and efficient deliveries.
• Review and analyze orders to ensure accuracy and completeness before dispatch
• Provide excellent customer service by addressing inquiries and resolving issues promptly.
• Oversee factory operations and supervise workers to ensure smooth workflow and adherence to safety standards.
• Maintain clear and effective communication with team members, management, and customers.
• Thrive in a fast-paced environment, managing multiple tasks efficiently.
• Demonstrate the ability to work well under pressure and meet tight deadlines.

• Strong verbal and written communication skills.
• Ability to provide exceptional customer service.
• Highly organized with strong attention to detail.
• Ability to think critically and solve problems effectively.
• Must have reliable transportation.
• Previous experience in a similar role within the logistics industry is preferred.
• Proficiency in using relevant software and tools for dispatch operations.

• Matric
• Proven experience in dispatch operations or a similar role.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).