Duty Manager

SUMMARY:
Our Hospitality client is a world-class destination offering culture, cuisine, golf and entertainment.

Position Overview: We are seeking a proactive and experienced Duty Manager to oversee daily operations and ensure exceptional guest experiences. The Duty Manager will play a pivotal role in managing staff, coordinating services, and maintaining high standards of hospitality.

POSITION INFO:
Key Responsibilities:
-  Oversee the daily operations of the hotel, restaurant, or hospitality venue
-  Ensure smooth check-in and check-out processes for guests
-  Supervise and support front desk, housekeeping, and food and beverage teams
-  Resolve guest issues and complaints promptly and effectively
-  Coordinate with other departments to meet guest needs and operational goals
-  Monitor and maintain inventory levels for supplies and equipment
-  Ensure compliance with health and safety regulations
-  Train and develop staff to deliver outstanding customer service
-  Manage budgets, financial plans, and control expenses
-  Maintain high standards of cleanliness and presentation throughout the facility
Requirements:
-  Proven experience as a Duty Manager, Hotel Manager, or similar role in the hospitality industry
-  Excellent communication and leadership skills
-  Strong organizational and time-management abilities
-  Ability to multitask and work under pressure
-  Proficiency in hospitality management software
-  Understanding of basic accounting principles and practices
-  Flexibility to work various shifts, including weekends and holidays
 
 
Preferred Qualifications:
-  Diploma/Degree in Hotel Management or similar field
-  Knowledge of local tourism attractions and services
-  Experience in revenue management and sales strategies
-  Multilingual skills are advantageous

NB! This job is now closed. You can apply for other jobs by uploading your CV.