EXPORT COORDINATOR

SUMMARY:
The Export Coordinator will oversee and manage the entire export process, ensuring that our citrus products are delivered to international markets efficiently, on time, and in compliance with all regulations. This role is critical to maintaining strong relationships with clients and ensuring smooth operations from farm to global destination

POSITION INFO:

• Organize, monitor and control all logistical activities (from farm to ship) related to the export of citrus in a cost effective manner.
• Allocate fruit per customer as per packing plan.
• Update packing schedules as per packing plan or as the export process develops and pro-actively manage the process.
• Daily and weekly stock updates for the customers, including transport detail where applicable.
• Ensure correct pricing and billing of invoices and communicate with all relevant stakeholders internally and externally.
• Reconciling export files and accurate data input of export files in company computer systems.
• Follow up on the collection of money and documents from export customers via finances.
• Follow-up and finalize all export shipments with appropriate party.
• Verify daily actual pack out with plan shipment.
• Setting up and adhere to seasonal marketing plans and follow-up weekly on trading and shipping.
• Set up and checking of carton and pallet labels, and all necessary marking requirements for each pack.
• Daily check of floor on stock, including half pallets and incomplete consignments.
• Adhere to PPECB and DAFF regulations, protocols per special market.
• Generate addendums in order to comply with export certificate for containers loaded.
• Assisting harbor with intakes having fruit spec discrepancies in order to release the cargo.
• Finalize the citrus season and reconcile cartons comparing cartons packed, invoiced, sent to the local market and harbor discrepancies.
• Confirmation of cartons packed for the season per customer.
• Ensure timely communication with all relevant stakeholders internally and externally ( for example service providers, freight forwarder, shipping lines in relation to stock shipped out and forecasting to ensure adequate space on vessels etc.).
• Maintain a well-balanced interpersonal relationship with management, colleagues and customers.
• Apply a professional code of conduct and adhere to the companies’ core values and work ethos.
• Review and check shipping documents and paperwork for 100% accuracy and according to packing plan and market requirements.
• Maintain filing system and record of shipments on the relevant databases and ensure it is retrievable for audit and record purposes.