EXPORT CUSTOMER SERVICE AGENT

SUMMARY:
EXPORT CUSTOMER SERVICE AGENT
DURBAN - KZN
To control and manage the entire file process for the export function.

POSITION INFO:
- Maintain and update sailing schedule.
- Manage and monitor bookings with shipping (include monitoring daily stack dates)
- Process bookings and send booking confirmation to customers.
- Follow up on Quotes to fill up under utilised containers.
- Clear Internal Sentry (latency) reports.
- Strategic container planning to get the best utilization per container.
- Handling Hazardous applications / paperwork
- Send transport and packing instructions to warehouse and transporter.
- Send empty depot releases to shipping line prior to container collection.
- Receive all required shipping documents:
Shipping instruction / Bill of entry prior to packing / Commercial invoice / packing list and fumigation certificate.
- Process shipping line’s shipping instruction 
- Prepare required trade documents (EG CNCA for Luanda)
- Invoice customers
- Process creditor invoices
- Submit RCG to SARS

NB! This job is now closed. You can apply for other jobs by uploading your CV.