Entry-Level IT Support Technician

Recruiter:

Profession Hub

Job Ref:

3500145586

Date posted:

Thursday, January 9, 2025

Location:

Centurion, South Africa

SUMMARY:
-

POSITION INFO:

We seek a motivated and enthusiastic school leaver to join our IT team as an Entry-Level IT Support Technician. This role is ideal for someone passionate about technology and eager to develop their skills in a hands-on environment. You will provide first-line support, troubleshoot basic IT issues, and assist in maintaining our IT systems.

They offer the following services to their clients:

Managed IT Services
Cloud and Storage
Microsoft Serves
Networking and Communication
Security

Key Responsibilities

Technical Support:
- Respond to helpdesk tickets, emails, or calls and resolve basic IT issues.
- Assist users with hardware, software, and connectivity problems.
Hardware Setup and Maintenance:
- Set up and configure laptops, desktops, and peripherals (printers, monitors, etc.).
- Perform routine maintenance tasks and ensure equipment is in good working condition.
Software Support:
- Install and update software applications under supervision.
- Assist in resolving software compatibility or functionality issues.
Network Assistance:
- Support basic network troubleshooting, including Wi-Fi connectivity and cable management.
- Report and escalate complex issues to senior IT staff as required.
Documentation:
- Maintain accurate records of issues and resolutions in the helpdesk system.
- Update technical guides and user instructions when necessary.

Qualifications and Skills

Essential:

A genuine interest in IT and technology.
Bilingual (Afrikaans and English)
Basic understanding of computer hardware and software.
Strong problem-solving skills and attention to detail.
Excellent communication and customer service skills.
Willingness to learn and adapt to new challenges.
Matric with IT or RTT / CAT as a subject.

Desirable:

Familiarity with Windows operating systems and Microsoft Office Suite.
Basic knowledge of networking concepts (e.g., IP addresses, routers).
Any prior experience with IT support or related coursework (not essential).

What We Offer

Comprehensive on-the-job training and mentorship.
Opportunities for professional development and certifications.
A supportive and collaborative team environment.
Career progression opportunities within the company

Similar jobs you might be interested in:

Financial Accountant
Location: Johannesburg
Salary: 650000 Annually
Are you a proactive and detail-oriented Financial Accountant seeking a new opportunity? We’re looking for professionals who are available immediately to bring their expertise to a dynamic and rewarding role.
Today

Software Support Consultant / IT Support
Location: Pretoria
Salary:
Our client in the Beauty and Wellness sector is seeking a Software support Consultant to join their team in Pretoria East. This position is a remote position, offering it Helpdesk support to the clients of the business.
Today

Scrum Master
Location: Johannesburg
Salary: 440-00 Hourly
SCRUM MASTERA large Financial Institute in Gauteng has a vacancy for a SCRUM MASTER on a contract basis.The scrum master serves to facilitate scrum to the larger team by ensuring the scrum framework is followed. He or she is committed to the scrum methodology, agile principles, and best practices —but should also remain flexible and open to opportunities for the team to improve their workflo...
Today

Process Analyst
Location: Johannesburg
Salary: 440-00 Hourly
PROCESS ANALYSTA Large Financial Institute has a contract vacancy for a Process Analyst.Process analysts define, document, assess, and scrutinize the business processes of an organization or department and then identify areas for potential improvement. Their focus is on streamlining operations or developing solutions that allow for improved efficiency or increased productivity. They also ensure pr...
Today

Systems Administrator
Location: Johannesburg
Salary: 40000 Monthly
A well established manufacturing client in the heart of the East of Johannesburg is looking for an experienced Systems Administrator to join their team. The ultimate goal for this role will be to ensure that their technology infrastructure runs smoothly. Please note that this role requires shift work (Alternate week schedules run from 8am to 5pm, in office, following week 2pm to 1-pm shift, remote...
Today

Data Engineer
Location: Johannesburg
Salary: 600 Hourly
12 Month contract role available for Senior Data Engineer at top tier company in the banking / financial services sector. Strong Back End and Front End Development skills.
Today

Java Developer
Location: Johannesburg
Salary: 600 Hourly
12 Month contract role for Senior Java Developer with top tier company in the banking / financial services sector. Strong Back End and Front End Development skills with solid development experience.
Today

UI Developer
Location: Johannesburg
Salary: 650 Hourly
12 Month contract role for skilled and Senior level UI Developer to join a dynamic team at one of the top companies in the banking / financial services sector. 10 Years minimum experience required.Purpose of role: Responsible for designing and implementing the visual and interactive aspects of a digital product, such as a website or application. Their role is to bridge the gap between d...
Today

Applications Administrator
Location: Johannesburg
Salary: makret related Monthly
Job Purpose: Responsible for the administration, configuration, and maintenance of our clients SaaS platforms and their data. Contribute to the development, implementation of SaaS applications, databases and reporting functionality. Collaborate with the Digital Transformation team, ensuring system stability, upkeep and progress on our client’s digital journey and milestones are achieved thro...
Today

Integration Development Lead
Location: Johannesburg
Salary: 1100000
Integration Development Lead
Today

Entry-Level IT Support Technician

Similar jobs you might be interested in:

Jobseekers

Recruiter

General