Executive Housekeeper (Phinda Forest Lodge)

SUMMARY:
Exec Housekeeper to look after a 16 bedroom lodge and a 6 bedroom lodge.

POSITION INFO:

&Beyond is built, almost entirely, on the strength of remarkable people who give passionately to their roles, work tirelessly, have the guest experience at the core of their focus daily and care of the sustainability of our communities and environment.  Every single ‘&Beyonder’ makes a huge difference to our success and our contribution to the world, regardless of their role or function. For this reason we choose ‘&Beyonders’ very carefully – they are the strength and the future of this company.

OUTPUTS

• Management of housekeeping team
• Management of Laundry team
• All housekeeping related stock orders
• Monthly stock takes
• Room checks
• Budgets
• Equipment
• Staff skill development and training

KNOWLEDGE REQUIRED (QUALIFICATIONS OR TRAINING PROGRAMS

• At least 2 years relevant experience in a 5 star operation
• Some form of managerial training
• Company Knowledge (&BEYOND as well as Wild Impact)
• Valid unendorsed SA driver’s license essential.

SKILLS REQUIRED:

• Communication skills - with guests and fellow staff members
• Standard of your work must exceed the standard of the lodge
• Good organisational ability
• Must adhere to World Class Hospitality and Service Standards
• Professional, courteous, hospitable to guests
• Must be able to cope under pressure to meet guests needs
• Honest, have good integrity, proactive and driven person who has career ambitions

PREVIOUS WORK EXPERIENCE REQUIRED:

• Experience in the service industry especially in dealing with guests and staff
• Previous housekeeping experience

• The successful candidate must have attention to detail and a positive outlook while being responsible, flexible, accurate, excellent team player, creative, committed, hardworking and eager to learn.
• This is a permanent live-in position.

Please speak with your manager before making your application