SUMMARY:
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POSITION INFO:
To control and facilitate ocean freight exports
- Day to day Operations
- Control and manage export process from receipt of order to final delivery as defined per Incoterms 2020
- Request for booking confirmation from the shipping line / co-loader
- Register file on Cargo Wise once booking confirmation is received from the shipping line / co-loader
- Inform transporter of the planned export shipment by sending through a collection / delivery instruction
- Monitor pick up and pack dates in accordance with firm stacks – Cargo Wise to be updated real-time
- Ensure that all commercial documentation received tallies and is correct for customs clearance purposes
- Process customs declarations in conformance with the Customs and Excise Act 91 of 1964
- Arrange and co-ordinate customs exams and follow ups
- Arrange for inspection
- Arrange / apply for certificates (EUR1 / COO / GSP / CNCA / ISF Filing)
- Ensure that containers are pre-advised
- Capture and arrange shipping instruction / Bills of Lading – error free
- Monitor vessel sailing and confirm container shipped on board
- Process cargo dues
- Update internal work notes on Cargo Wise – real-time
- Generate status report to customer daily / progressively regarding the milestone event/progress of the shipment
- Ensure that containers are stacked within the prescribed times
- Prepare costing sheets and ensure invoice is sent to the customer within KPI
- Ensure all 3rd party invoices are received, reconciled, and sent to head office for payment within transactional periods
- Ensure all WIP’s and accruals are attended to timeously
- Evaluate and resolve problems presented by team members
- Update milestones and internal work notes on Cargo Wise – real-time
- Ensure quality is the primary focus in every task
- Assist in activities of team members
- Management of Financials
- Verify customer’s credit terms prior to proceeding with the shipment
- Account for profit / loss on shipment
- Manage costs and negotiation of rates to ensure maximum profit
- Reconcile all 3rd party invoices
- Manage finance in operations – WIP - (KPI < 14 dwell days), Accruals – (KPI < 60 dwell days) and out of transaction losses
- Management of Customer Relationship
- Liaise with client services representative / customer on a daily basis – advising client services representative / customer of collection / delivery and shipment status
- Customer – refers to internal and external customers
- Facilitate and ensure effective process management - Exports
- Receive orders from client services representative / customer, obtain necessary documentation
- Obtain sailing schedules in accordance with the cargo readiness date
- Arrange/apply for certificates (EUR1 / COO / GSP / CNCA / ISF Filing)
- Complete and close shipment as per company SOP / ISO standard
- Quality Management
- Check and double check to make sure minimal/no errors are made
- Provide quality service to customers and continuously exceed their expectations
- Get it right the first time
Knowledge & Experience
- Must have a matric certificate
- Must have minimum 3-5 years ocean freight imports experience.
- Must have a very good understanding of customs procedures
NB! This job is now closed. You can apply for other jobs by uploading your CV.
