Export Controller (MANDARIN SPEAKER)

Recruiter:

Kerry Kopp Recruitment

Job Ref:

KZN000130/KK

Date posted:

Sunday, September 25, 2022

Location:

Durban, South Africa

SUMMARY:
EXPORT CONTROLLER – MANDARIN SPEAKING
To effectively manage & control the movement of cargo from the designated origin to the prescribed destination.
Minimum 3 years working experience in Freight Forwarding industry
Minimum 3 years administrative experience
FLUENT IN MANDARIN AND ENGLISH
High level of computer literacy in MS Office Suite Excellent verbal and written communication High level of numeracy
Excellent interpersonal skills Focus on customer requirements.

JOB DESCRIPTION:

Receiving Cargo

Monitor Trucks on route – always be proactive by chasing up overdue trucks and elevate long overdue vehicles to management.
Ensure that Goods Received Notes (GRN’s) are received from the warehouse within the standard 24-hour period – if not received timeously raise the specific instances with management.
Check that the details captured on the GRN are as per the details on the attached documentation from the Supplier – be proactive & investigate & report on discrepancies.
If bonded, ensure that all relevant customs documentation is attached to the GRN – ensure that all discrepancies are investigated & resolved upon cargo receipt.
Ensure that Arrival reports are sent through to the customer within 24 hours of arrival into the warehouse.
Update stock reports from the GRN details and report to the client in the pre-determined format & time-frame.

Shipping Instructions

Ensure that SI’s are received from the customer (in writing) within the specified time period. Always be proactive by discussing any & all queries with the client immediately upon receipt of same – elevate serious queries/concerns to management.
Open File on BOS
Send a BFW SI through to as soon as customer SI is received – make constant follow-ups with Intermodal and/or other service providers to ensure that all is going to plan – make personal cargo inspections so as you know what the cargo looks like and exactly where it is stored – discuss progress with the warehouse operational staff.
Ensure that all customs documentation is lodged and released prior to containers leaving depot.
Track the progress of the container collection, packing, rail/Road and in stack confirmation – ensure client is constantly updated & informed on the status of their cargo/shipments.
Ensure that all required documentation is received within specified time frame– raise specific delays to management.
Ensure that the customer is constantly updated on the progress of their cargo/shipment within the pre-determined formats and time-frames.

Administration

Advise customer once SOB confirmation is received – within 24 working hours of vessel sailing.
Raise all Debtors Invoices within 24 hours of Durban stack confirmation& send invoices and supporting documents to Customer within 72 working hours (or sooner).
Capture all Creditors Invoices within 48 working hours from receipt – raise/discuss queries with management and/or accounts dept.
Ensure reports are updated and sent to the customer in the specified time.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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