FIXED TERM Spa Therapist - DELAIRE GRAFF ESTATE

SUMMARY:
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POSITION INFO:

Delaire Graff Spa is looking for an experienced Spa Therapist who will be responsible for delivering a variety of spa services in a safe and comfortable manner and responding to relevant guests’ queries, needs and expectations.

Main Responsibilities:

• Professional and efficient delivery of variety of spa services in a safe and comfortable manner including: body treatments, facials, massages, waxing, manicures, pedicures, gel application, micro-needling;
• Maintain equipment;
• Keep documentation and maintain client’s files on Shedul;
• Keep a clean and stocked room;
• Acknowledge and respond to relevant customer queries, needs and expectations;
• Suggest and promote retail products or additional services;
• Uphold hygiene standards and follow health and safety regulations;
• Cooperate with and report on administration on any arising issues;
• Apply best practices and be up to date with market trends;
• Anticipating the guests needs and preferences;
• Understands social etiquette and formal service;
• Being knowledgeable about all spa therapies and retail;
• Problem solving and “get it done” attitude;
• Make sure that the guest has the best possible experience and stay;
• To provide Delaire standard treatments to guests;
• Make sure that all displays are presented fresh, clean and eye catching;
• Be very knowledgeable about the Delaire product /experience;

Main Requirements:

• Grade 12 and relevant qualification in aesthetics ie. Masters Diploma in Aesthetician; ITEC; CIDESCO or SAAHSP;
• Minimum 2 - 3 years spa therapist experience;
• Practical experience in massage techniques, manicures, pedicures, waxing and face/body therapies, advanced facials, holistic body treatment, etc.;
• Passionate about healing and wellness;
• Trustworthy;
• Impeccably groomed;
• User level computer skills;
• Fluent in English;
• Ability to work independently and under pressure;
• Excellent interpersonal- & communication skills;