Facilitator Induction

SUMMARY:
The Induction Facilitator is responsible for delivering engaging and informative induction programs to new learners, ensuring a seamless transition into the learnership program. The facilitator will provide a comprehensive overview of the learnership’s procedures and expectations, equipping learners with the necessary knowledge and skills to succeed in the learnership. The Induction Facilitator plays a critical role in setting the tone for a positive learner experience, promoting a culture of inclusivity, and supporting the successful integration of new learners into the learnership program.


QUALIFICATIONS & EXPERIENCE

• Great attention to detail.
• High Level of Computer Literacy (MS Office, Google Mail, LIS and Google classroom).
• Digital learning applications and software knowledge.
• Quality Assurance.
• Report Writing.
• Motivational Skills.
• Motivated and passionate about learning.
• Willingness to be flexible to the learning styles of each learner.
• Able to work with learners with disabilities.
• Maturity in dealing with different personalities and individuals.
• 2+ years of experience in training, facilitation, or a related field.
• Proven facilitation and presentation skills.
• Excellent communication and interpersonal skills.
• Familiarity with company policies, procedures, and culture (or ability to quickly learn).
• Strong organizational and time management skills.
• Some experience in training learners with disabilities will be an added advantage.
• Diploma in Education, Training, or a related field
• Certification in training or facilitation.
• Experience with learning management systems (LMS) and training software is advantageous.
• Proficiency in English language is a must.

• Create and deliver engaging induction programs for new learners.
• Develop and update program content to reflect learnership changes and needs.
• Facilitate interactive sessions, presentations and activities.
• Encourage open communication, questions and feedback.
• Coordinate and facilitate new learners’ orientation.
• Ensure completion of necessary paperwork and administrative tasks.
• Educate new learners on company culture, values and expectations.
• Explain learnership policies, procedures and guidelines.
• Facilitate introductions to key personnel, departments, and teams.
• Encourage networking and collaboration.
• Ensure compliance with organisational standards and regulatory requirements.
• Identify and mitigate potential risks or liabilities.
• Evaluate the effectiveness of induction programs.
• Gather feedback and suggestions from new learners and stakeholders.
• Implement changes and improvements to the program.
• Maintain accurate records of induction program participation and feedback.
• Update training records and databases as needed.
• Ensure compliance of all legal documents
• Ensure ETQA compliance
• Assist in execution of Roll out plans
• Briefing learners on wellness
• Explanation of the use off data SIM cards and data dongles
• Direct, correct and develop learners within the classroom.
• Manage and control learner behaviour within the classroom.
• Direct learning activities via mentoring, coaching and workplace simulation.
• Provide the necessary support to learners in accordance with the learner support policy.

• Handing out of laptop and laptop carry bag
• Orientation on Google Suite applications and programs
• Orientation on e-learning platform
• Explanation of rules related to programs and applications
• Monitoring learning progress and do remediation where necessary.

• Guidance and support to learners during induction
• Answer questions and provide explanations to help learners understand concepts and complete tasks.
• Provide feedback on learners’ work and performance, identifying areas for improvement and offering constructive suggestions.

• Help maintain attendance records and other administrative documents.
• Handle routine inquiries from learners and parents regarding class schedules, assignments, and other related matters.

• Communicate regularly with the Mentor and SME to coordinate activities and address any concerns or issues.
• Collaborate with other class assistants, faculty members, and staff to ensure the smooth operation of classes and programs.
• Foster a supportive and inclusive learning community by promoting teamwork, respect, and cooperation among students.

• Learner induction attendance
• Learner progress
• Learner status.

POSITION INFO:
COMPETENCIES & SKILLS

• Ability to stand or move around for extended periods.
• Sustaining energy levels throughout long sessions or workshops.
• Speaking clearly and loudly enough to be heard by all participants.
• Projecting voice without strain over long periods.
• Setting up and operating technical equipment such as projectors, microphones, or computers.
• Setting up and rearranging the physical space as needed.
• Managing materials and resources efficiently.
• Ensuring good posture and physical fitness to handle the demands of facilitating.

NB! This job is now closed. You can apply for other jobs by uploading your CV.