Field Sales Representative

SUMMARY:
JOYA BRANDS is looking for a dynamic, and ambitious individual to join the Sales Department.

Job title: Field Sales Representative
Division/Department: Sales
Reports to: Customer Manager

Overall Responsibility:
Overall responsibility for achieving the sales and distribution objectives in the respective region to ensure achievement of Joya business objectives and strategy.

Main responsibilities of Focus Area
Targets Achieved

• See ALL customers as per Master List and/or Route list
• Count Stock and calculate stock to be ordered
• Place Order, follow up and confirmed orders
• Action any Returns and damages
• Negotiate and implement promotional activities and plans
• Communicate product range changes etc to Store/Floor Management
• Monitor target achievement and implement action plans
• Manage stock levels
• Utilize deals as negotiated by Clients/Principals
• Manage the process of sell-in of stock and expiry dates
• Address Pricing and Delivery Issues
• Collect money and deal with in accordance with principle’s policy and procedure
• Prospect for new business and open accounts
• Sell new lines to all stores (min 75%) KPI (Key Performance Indicators):
• Achievement of targets by customer In store execution excellence
• Ensuring layouts /planograms and toffee section creation
• Negotiate additional ad hoc displays
• Negotiate forward share in store to reflect market share and/or rate of sale
• Ensure that shelf health is maintained
• Negotiate and Deliver POS and stock where necessary
• Monitor and communicate pricing in store

• Complete customer record cards and ensure properly maintained
• Complete damages and returns documentation as required
• Ensure the safe-keeping and maintenance of Company Equipment
• Complete deposit slips and receipts as required
• Provide photos of all displays
• Complete Reports as requested
• Feedback on competitor activity in the trade

• Maintain good working relationships at store level with both customer and client
• Greet Store Management and Staff and be friendly at all times
• Feedback on customer complaints, queries and requests
• Adhere to Store Rules and Regulations at all time

• Qualification: Grade 12 or equivalent qualification essential
• Qualification: Tertiary qualification an advantage but not necessary
• Experience: minimum of 3 years sales and merchandising experience in an FMCG environment
• Valid Driver's License
• Previous supervisor experience would be advantageous

• Strong business acumen (numeric and literacy)
• Networking and marketing skills – Relationships with customers
• Customer orientation skills
• Negotiating and influencing skills
• Emotionally resilient and able to manage stress (Emotional intelligence)
• Detail Oriented
• Strong interpersonal skills / respect for people
• Fast-paced and action oriented

POSITION INFO:
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