Field Service Technician

SUMMARY:
Are you a skilled and motivated professional with a strong technical background in vacuum pumps, blowers, water pumps, and compressors looking to join a global entity?
Our client based in Brackenfell is looking for a hands-on, proactive individual who thrives on solving technical challenges and building meaningful client relationships.
If you are confident, detail-oriented, and ready to make a difference, this role offers the opportunity to showcase your technical expertise while working with cutting-edge equipment and a diverse client base.
Join a team that values technical proficiency, professionalism, and innovation – apply today!

POSITION INFO:
Minimum Requirements:

• Matric.
• Electrical Eng ND/Mechanical Eng ND/Mechatronics Eng ND or Millwright trade.
• Fully bilingual.
• First Language Afrikaans, as the client base prefers to communicate in Afrikaans.
• Strong technical background in vacuum pumps, blowers, water pumps and compressors.
• Great client orientation.

• Must proficiently communicate with customers, verbally and via email daily.
• Candidate must be able to liaise with customers in a professional and courteous manner.
• Calling on existing and new customers maintaining relationships and growing the business with these customers.
• Identifying new prospects and cold-calling potential customers.
• Setting and chasing ambitious sales targets and generating new pump sales.
• Grow field service, including procuring active service contracts.
• Tracking previous services completed and encouraging customers to service again with us. Generate service repair sales for the Company's workshops.
• Generate new pump sales: spares, pumps, and systems.
• On-site problem-solving.
• Install and repair vacuum pumps and systems on-site.
• Develop and implement strategies with the sales team.
• Complete the required reports on time (weekly and monthly).
• Develop relationships with the key role players– i.e., Technicians, Engineers, Maintenance Managers, Consultants, Contractors, Distributors, and End users.
• Give accurate and constant feedback to management.

• Good technical skills and hands on.
• Good communication skills, verbal and written.
• Good report writing skills.
• Team Player.
• Deadline driven.
• Energetic and motivated.
• Working under pressure abilities.
• Confident and have reasoning skills.
• Results-oriented and sales-focused.
• Self-starter, proactive individual.