Field Technician

SUMMARY:
Field Technician

POSITION INFO:

We are seeking a highly skilled and motivated Field Technician to join our esteemed team. This pivotal role involves the servicing, troubleshooting, and repair of CNC router machines at client locations. When not engaged in fieldwork, the technician will contribute to manufacturing and operational activities within our workshop. A robust understanding of CNC machine operation and programming is essential, as this position supports the entire lifecycle of machine production and client servicing. Occasional national travel will be required to fulfill client commitments across South Africa.

Key Responsibilities:

• Provide expert service and repair of CNC router machines at customer sites.
• Conduct routine maintenance and comprehensive inspections of machinery.
• Effectively troubleshoot mechanical, electrical, and software issues.
• Assist with manufacturing operations within the workshop during non-field periods.
• Operate CNC machines as part of the manufacturing process.
• Deliver training and technical support to customers, ensuring optimal machine performance.
• Prepare detailed service reports and maintain high levels of customer satisfaction.
• Communicate proficiently with both the technical team and customers to ensure clarity and efficiency.
• Organize and manage a structured schedule to optimize time and resources.
• Undertake occasional travel to client sites across South Africa as necessary.

Requirements:

• Demonstrated experience in servicing and operating CNC machines or similar equipment.
• Strong mechanical and electrical troubleshooting skills with attention to detail.
• Proficiency in reading and interpreting technical diagrams and schematics.
• Excellent communication skills complemented by a customer-focused mindset.
• Valid driver’s license with a willingness to travel nationally as required.
• Ability to work autonomously while managing time and priorities effectively.

Benefits:

• Competitive salary package.
• Provident fund contribution.
• Opportunities for ongoing training and professional development.
• Be part of a dynamic and growing organization.
• Join an innovative and supportive team dedicated to excellence.

We invite qualified candidates who are passionate about CNC technology and committed to delivering exceptional service to apply for this opportunity. Join us in enhancing our clients'' operational success!