Field Technician

Recruiter:

Talented Recruitment

Job Ref:

DBN001985/KA

Date posted:

Tuesday, August 16, 2022

Location:

Midrand, South Africa

SUMMARY:
A leading digital concern requires a Field Technician to provide remote, as well as onsite support; maintain digital signage solutions and networks; complete agreed administrative tasks. Based in JHB.

JOB DESCRIPTION:

Requirements:

Matric.
Minimum 3 years’ experience in Information Technology Industry.
Training in networking and relevant Information Technology qualification.

Skills and attributes:

Verbal and written communication skills
Background and experience in related field
Able to adapt to operational changes
Good time management skills
Customer Service orientated
Driver’s License
Ability to solve problems
Able to use initiative
IT and installation knowledge and experience

Duties and responsibilities:
Troubleshooting:

Identify and resolve site solution performance issues and faults.
Plan and design solutions for various faults across all networks.
Highlight fault trends per site.

Maintaining Assigned Venues:

Prioritise daily site visits according to Manage Engine tickets assigned by the Help Desk.
Ensure tickets assigned to you are accurate and that all fields are correctly populated.
Plan days and order stock in accordance with operational needs according to agreed SLA with clients.
Ensure that the correct tools and stock is taken to site to minimize time on site and maximise efficiency.
Ensure that entire solution is in good, working condition, wiring is tidy, screen placement is correct, work areas are clean, and the correct content is playing.

Admin & Stock management:

Ensure CMS venue detail is always accurate
Escalate and relay issues, irregularities, or unresolved issues to the Regional Manager.
Update MMS/CMS/ME comments and submit updated photographs.
Complete and submit digital sign off documentation before leaving site
Complete relevant virtual stock movements in or out of client virtual venue (stock tracking).
Handle stock cautiously and with care always, as well as report breakages or damages to the Regional Manager immediately.

Travelling:

Efficient travel and route planning to ensure mileage is kept to a minimum.
Log all mileage, time, work descriptions and solutions on Manage Engine, immediately, for each site visit.
Avoid all unnecessary visits to site, including site visits for reboots. Report any user error issues to site manager and Regional Manager.
Ensure that driver’s license and vehicle license are always valid.
Ensure that vehicle is always kept neat and tidy in order to maintain a healthy image of the company.
Comply with South African road and traffic regulations.
Avoid reckless and negligent driving and ensure safe transportation of stock.

Equipment Usage & Care:

Ensure tools are kept in working condition, including company issued cellular phone.
Attend to clients promptly, effectively, efficiently, and courteously.
Maintain excellent relationships with clients.
Always be well groomed, well-spoken, and friendly.

Adhoc:

Adhoc duties as requested by Head of Department or CEO.

Should you not receive a response within the next 2 weeks, please consider your application unsuccessful. Vacancies are advertised on our website, you wish to keep abreast with our active roles.

IMPORTANT NOTICE
By applying to this advert you hereby acknowledge that you have read and accept the following Protection of Personal Information ACT (POPIA) disclaimer:
I hereby consent for Talented Recruitment to process my personal information as part of the recruitment process. Talented Recruitment shall take all reasonable measures to protect the personal information of applicants and for the purpose of this disclaimer “personal information” shall be defined as detailed in the Protection of Personal Information Act, Act 4 of 2013 (“POPIA”).

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

IT Field Technician (Cape Town)
Location: Johannesburg
Salary: Tradelink Retail Systems
IT field technician (Cape Town)
62 days ago

Field Service Technician
Location: Johannesburg
Salary: 300000 Annually
Are you a skilled and motivated professional with a strong technical background in vacuum pumps, blowers, water pumps, and compressors looking to join a global entity?Our client based in Gauteng is looking for a hands-on, proactive individual who thrives on solving technical challenges and building meaningful client relationships.If you are confident, detail-oriented, and ready to make a differenc...
10 days ago

Medical Field Service Technician
Location: Johannesburg
Salary: Monthly
Well known and leading "medical equipment supplier" requires an experienced field Service technician. This position is based in Johannesburg.
11 days ago

Field Service Technician
Location: Centurion
Salary:
Recruiting for a field Service technician for a large pump company. Please note this position is a remote position and you will only visit the head office once a week. The candidate should be able to work on their own without any supervision, and previous experience in a similar role will be advantageous.
12 days ago

Field Service Technician
Location: Johannesburg
Salary: 20 000
Progressive organisation is looking for a suitable qualified field Service technician to join their growing team
19 days ago

Field Service Technician
Location: Johannesburg
Salary:
#SHIFTINTOHIGHCAREER by joining a highly successful Construction Equipment Company who requires the services of a field Service technician
20 days ago

Telecoms/ICT Field Service Technician - 3CX Experience Essential
Location: Centurion, Gauteng
Salary: Negotiable based on experience
We are seeking a field service technician to install and configure VoIP PBX systems - 3CX experience required.
56 days ago

Laboratory - Field Service Technician
Location: Roodepoort
Salary:
59 days ago

Compressor Field Service Technician - Industrial Equipment - East Rand
Location: East Rand
Salary: R30K - R40K
Compressor field Service technician
77 days ago

Field Service Technician - Limpopo
Location: Johannesburg
Salary:
81 days ago

Field Technician

Similar jobs you might be interested in:

Create a free job alert for Field Technician in Midrand

Jobseekers

Recruiter

General