Filed Service Technician

SUMMARY:
Global company who supply medical equipment and furniture to hospitals and clinics requires a Field Service Technician for the branch in Pretoria.

POSITION INFO:
Experience, Qualifications, and Skills Required:
Minimum of Grade 12 or equivalent
3- 4 years of technical experience with an electrical and or mechanical background
Relevant tertiary qualification will be advantageous
Minimum of 1-2 years field service experience
Advanced computer literacy skills in MS Excel and Outlook
Valid driver’s license (Code 08/EB) and PDP would be an advantage
Minimum of 1-2 years’ experience in driving a company vehicle 
Ability to work independently
Excellent time management skills
Ability in translating and reading technical schematics and diagrams 
Must be customer service oriented
Must be available to work after hours on an ad hoc basis
Must be available to travel nationally when needed or required
Solid business acumen

As the Medical Field Service Technician you will be responsible for:
Service and repair systems to full working capacity
Assess, repair, service and provide reports over a wide range of equipment
Perform annual maintenance services on demo equipment 
Complete quality field actions and provide reports
Maintain and follow warranty processors and procedures for all intended repairs
Fill in and complete job cards for any service repairs, warranties or labour related work
Schedule weekly plans and activities 
Complete paper work submissions and daily activity reports
Assist with service related queries at hospitals or customer sites
Communicate weekly visits and schedules to Hospitals
Maintain and build good customer relationships
Build relationships with service consultants for support on service activities
Plan country trips to outline areas and regions to complete equipment inspections, services and repairs 
Fill out quotations for replacement parts and keep a track record 
Adhere to safety and quality standards on all products
Update and capture assessment and manage service records 
Maintain company vehicle in good condition
Maintain vehicle mileage log book
Manage tools and testing equipment