Fleet Controller

SUMMARY:
As our Fleet Controller, you''ll be the linchpin of our daily operations, ensuring the smooth and efficient management of our fleet and drivers.

POSITION INFO:

Duties:

Fleet Management Mastery:

• Oversee and manage our fleet of vehicles, ensuring optimal performance and compliance.
• Schedule and coordinate vehicle maintenance, including weekly checks, services, and washbay upkeep.
• Manage breakdowns, licensing, and diesel consumption.
• Handle insurance claims and ad-hoc projects.

Trip Optimization & Driver Management:

• Load trips onto our in-house application and manage driver schedules.
• Plan and optimize routes for maximum efficiency.
• Oversee loading and unloading processes, ensuring accurate paperwork.
• Plan and schedule "overs" to complete outstanding orders.
• Manage driver performance, including monitoring consumption, debriefing, and reporting.
• Manage driver PDP and licenses.
• Manage drivers leave and overtime.

Client Connection:

• Provide exceptional client service, resolving queries and addressing challenges promptly.
• Maintain daily client interactions, ensuring smooth communication and satisfaction.
• Deliver within client SLA.

Reporting & Efficiency:

• Prepare and submit weekly and monthly operational statistics.
• Identify and implement strategies to improve operational efficiencies.
• Complete daily debrief paperwork.

Team Collaboration:

• Support effective teamwork within the depot/branch.

Requirements and skills

• 3-5 years of experience in a transport environment.
• Proven experience in route planning and scheduling.
• Strong understanding of fleet management and logistics operations.
• Excellent administrative and communication skills.
• Proficiency in MS Office and Outlook.
• Exceptional attention to detail and accuracy.
• Ability to work under pressure and meet deadlines.
• Strong customer service orientation.
• Honesty, reliability, and integrity.
• Matric Certificate.
• Tertiary Diploma or Degree advantageous.
• Own reliable transport.
• Flexibility to work varied hours, including weekends and public holidays.