Floor Manager

Our client in the Hospitality sector, based in Port Elizabeth, is currently looking to employ an experienced Floor Manager.

An awesome career opportunity awaits.

Requirements:

• Candidates must demonstrate leadership qualities through experience.
• Have good customer service (A friendly, relaxing demeanor, courteousness, and quick service to help get repeat customers).
• Have stamina as long, busy days on your feet are the trademark of this job.
• Teamwork-Restaurant floor managers are part of a team. You will be working with others to make a great dining experience. Being a team player is essential.
• Have leadership Skills (Restaurant floor managers will have to keep employees motivated, resolve conflicts, and make hard decisions).
• Must have own transport and able to work shifts.

Responsibilities and expectations but not limited to:

• Run the staff and floor in conjunction with the senior managers or alone at times.
• Direct other employees through their daily routines and interact with customers to make sure that they have a satisfactory experience.
• Act as quality control, ensuring customer satisfaction through training employees properly and adhering to company policy.
• Ensure that employees perform a variety of tasks, from preparing the food (FLAMBE), stocking supplies, serving, charging people for their food, handling cash, credit cards, and cash ups, cleaning tables and counters, resetting tables, greeting customers, and answering questions.
• Admin/emails/invoices as required.

Please note should you not receive a response within two weeks of applying please consider your application unsuccessful.